Getting Support
Be sure to read the Troubleshooting document (included as doc/troubleshooting.txt the RackMonkey download). You should also consult the Online FAQ and the Online errata, issues and bugs to see if you're experiencing a known problem. If none of this helps you can submit support requests via the RackMonkey web site.
You should also join the RackMonkey announce list to hear about new release and major bugs.